The products can be returned or exchanged within 14 days after received
Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: firstname.lastname@example.org
SERVICES & SUPPORT
SECURITY AND PRIVACY
HANOI: 5th Floor - Viglacera Office Building, No. 1 Thang Long Avenue, Me Tri Ward, Nam Tu Liem District, Hanoi City
HO CHI MINH: Eva Building, No. 38/3 Nguyen Van Troi Street, Ward 15, Phu Nhuan District, Ho Chi Minh City
Hotline: (0866) 567 558